Yes💯 All our handbags are meticulously handcrafted by skilled artisans.
We are happy to implement custom, personalized projects. However, please remember that the waiting time is longer for these unique creations. Make sure to place your order in good time to ensure timely delivery🤞
We've got you covered with two easy options:
Online Shop: Visit our website to browse and purchase directly from our online store.
Instagram: Follow us on Instagram and send us a direct message to place your order.
If you have any questions or need assistance, feel free to contact us via our support form on the website or DM us on Instagram. We're here to help!
The wait time depends on whether we have the model in stock. If it's available, we will ship it immediately. If it's a custom order, considering the craftsmanship involved, it will take up to 3 weeks from the moment the final project is accepted.
Yes.
If there are no damages or discrepancies on previously agreed elements upon receiving the product, the return is not possible.
Yes, please reach out to us using contact form or at contact@joskobrand.com and provide details about the damage. We will assess the issue and advise you on the available repair options. Your satisfaction is our priority, and we are committed to ensuring your product is restored to its best condition❣️